• Type of test: Network Support Specialists/Technicians
• Who do you want to test?: Professional Individual Contributor, Mid-Professional
• Purpose: IT

The Network Technical Support test measures knowledge of Network Technical Support. It is designed for IT professionals who are responsible for the setup, configuration and maintenance of a network and those responsible for end user network support. This support could be face to face or via a help desk. The test covers the following topics: End User Support, Network Design, Network Health, Network Security, Switching and Routing, WAN Support, Wired LAN Support, and Wireless LAN Support.