• Type of test: Solutions - Insurance
• Who do you want to test?: Mid-Professional
• Purpose: Skills

The Insurance Account Manager solution is for mid-level insurance professionals that manage the day-to-day operations and activities of customer accounts. Sample tasks for this job include, but are not limited to: soliciting sales of new or additional products or services; interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints; keeping records of customer interactions and transactions; resolving customers’ service or billing complaints; determining charges for services requested; collecting deposits or payments; and arranging for billing.