- Type of test: Solutions - Hospitality Suite
- Who do you want to test?: Entry-Level
- Purpose: Skills
The Hospitality Retail Associate solution is for customer centered entry-level positions that may or may not include a sales component. The solution covers retail oriented positions within the hospitality industry, and sample tasks may include taking orders; solving product or service issues; responding positively to difficult customers; referring unresolved issues to the appropriate individuals; providing information on products and/or services.