Healthcare Insurance Claims/Customer Service Representative

Type of test: Solutions - Insurance
Who do you want to test?: Entry-Level
Purpose: Skills

The Healthcare Claims/Customer Service Representative solution is for entry-level customer service positions in an inbound or outbound healthcare call center environment. Sample tasks for this job include, but are not limited to: monitoring overdue accounts to update status; calling customers with overdue accounts; and persuading customers to pay their overdue accounts.

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