Guest Services Associate
  • Type of test: Solutions - Hospitality Suite
  • Who do you want to test?: Entry-Level
  • Purpose: Skills

The Guest Services Associate solution is for entry to mid-level customer service positions in the hospitality industry. The solution is for highly customer service focused positions with few to no sales components. Sample tasks may include: providing information on entertainment, dining, and transportation to guests, making dining recommendations to guests, arranging transportation for guests, and making reservations.