Front Desk Associate
  • Type of test: Solutions - Hospitality Suite
  • Who do you want to test?: Entry-Level
  • Purpose: Skills

The Front Desk Associate solution is designed for entry-level customer service positions in the hospitality industry. The solution is appropriate for positions in which the majority of work is done at the front or guest check-in desk. Sample tasks may include: welcoming guests warmly, issuing keys to guests, tabulating guest bills and accpeting payment.