Customer Contact Style Questionnaire
  • Type of test: Personality
  • Who do you want to test?: Entry-Level
  • Purpose: Personality

This questionnaire provides information on those aspects of personality, which are important for sales and customer service. It can be used for selection, training, development and placement decisions. It is ipsative and cannot be hand scored. It requires that the respondent chooses between options and therefore is particularly recommended for selection and placement of staff.