• Type of test: Solutions - Insurance
• Who do you want to test?: Manager
• Purpose: Skills

The Claims/Operations Supervisor solution is for entry-level management positions that involve supervising hourly employees. Sample tasks for this job include, but are not limited to: planning and preapring work schedules; assigning employees to specific dutites; coaching employees on attendance, conduct, schedule adherence, and work tasks; developing employees' skills; training subordinates; prioritizing multiple tasks and priorities; making day-to-day decisions with minimal guidance from others. Potential job titles that use this solution are: Team Leader, Coach, First Line Supervisor, Claims Supervisor, Operations Supervisor, and Customer Service Supervisor.